FAQ's

Chapel & Garden Weddings

Answers to frequently asked questions

What is the capacity for the Chapel?
Stoneridge may entertain functions for up to 120 guests on the property for Chapel or garden wedding ceremonies. The Chapel can seat approximately 60 - 70 guests with additional guests standing at the rear.


Can we have a rehearsal and when would this be?
Yes, rehearsals are usually held a day or two before for the wedding subject to venue availability.  Rehearsals from time to time may need to be rescheduled in the event of a wedding booking.    


Is there music at the Chapel?

The Chapel also contains an original pump organ.

An IPOD compatible mini sound system incl. Aux cable is available to hire for $50  Alternatively we can provide a PA system with 2 speakers, vocal microphone, amp, mini mixing desk, IPOD connections (incl 3mm lead) and CD compatibility which is $275 + GST incl delivery/setup and pack down.


What form of heating does the Chapel have?
Oil heating.

How many toilets does the Chapel have?
One toilet.

Can we opt for a garden ceremony with the Chapel as a back-up option?
Yes, you may.

Does the venue have umbrellas?
We can hire these for you by arrangement.

Can you supply red carpet for a garden ceremony, chairs and umbrellas?
Red carpet can be provided at an additional cost.

Where may I have photography taken?
There are no restrictions as to where wedding photos may be taken,
with the exception of any areas marked ‘private’.

When can my services providers or I set up for my wedding ceremony?
Chapel set up must be by arrangement only as there may be a preceding ceremony.
If there is no function the day prior, wedding set ups may proceed the day prior.

What's the rainy day alternative for the Garden Ceremony?
The Wedding Chapel, Shade sail or Art Gallery or Hayes room.

Hire equipment for garden weddings 

If we hire ceremony equipment, such as chairs, umbrellas etc., I'm assuming that is all set up by you within the hire cost?
No, the delivery /pick up and set up/pack down time is additional. The hire cost is the items hire age only.  Delivery collection is $40.00 + GST each way and set up/pack down is $25 + GST per staff member per hour.

Hiring the 'archway', does this include any decoration? 
No but our florist can decorate this if required – please note her fee to do so is  additional.

Can we have microphone for our celebrant and ourselves outdoors?
Wireless, cord lapel and condensing microphones are available for hire.

Can you supply carpet for a garden ceremony, chairs and umbrellas?
Yes all these items are available to hire. Please see our Hire Items pdf.

Where may I have photography taken?
There are no restrictions as to where wedding photos may be taken, with the exception of any areas marked ‘private’.

When can my service providers or I set up for my wedding ceremony?
Chapel set up must be by arrangement and it is usually on the Wedding day only as there may be a prior booking at the venue.

If there is no prior function, wedding set ups may proceed the day prior. 

 Reception Venue

What is the capacity for the reception facility?
The reception venue can seat between 6 and 160 guests. Wine barrels are often used to segregate areas where weddings numbers are small.

When can my services providers or I set up for my wedding reception?
Reception set up is normally from 10.00am on the wedding day by arrangement as per runsheet confirmation.  Sometimes if there is no function the day prior wedding set ups may also proceed the day prior.

Do you have a dance floor?
There is an area for dancing adjacent the bar but it is not a wooden dance stage.

What facilities are available for music at the reception facility?
The Hayes room includes a sound system which you may bring an IPOD or laptop to plug into using the AUX cord at the bar.

In what circumstances will we forfeit our noise bond?
Continued and sustained wolf whistling, tooting of car horns, shouting and disorderly behaviour after warnings to cease such behaviour will constitute grounds for forfeiture of the bond.

How many guests can we seat at each table?
In the interests of guest comfort and serviceability, we prefer to have eight or less guests seated at each table

Note: Stoneridge reserve the right to amend table layout to best accommodate catering requirements and guest’s comfort.

Do you provide a cake knife and table?
Yes. Is there a charge for cake cutting? No.

Can Stoneridge provide table decorations?
Stoneridge does have some of its own table decorations and theming, including candelabras.
We can provide items such as fresh flower arrangements, centrepieces, tea lights, etc. upon request.

Can Stoneridge organise my menus, place name cards and seating plan?
Yes, we can. We have an easel for which an A3 size seating plan may be
displayed landscape or portrait style.

What is the price of chair covers?

Chair covers are not included in the venue hire fee. Stoneridge can provide and set up chair covers. The price is $7.50 each plus GST and there is a $40.00 plus GST handling charge.

Colours – white or black Sashes – white burgundy or silver. Other sash colours can be ordered in upon request.

What form of heating and/or air-conditioning does the reception venue have?
Fire place, underfloor heating and heat pump.

How many toilets does the reception venue have?
Four toilets.

Can Stoneridge provide its logo for our stationery?
Yes, with pleasure.

Can we extend the closing time of our reception?
Stoneridge’s license only permits the bar and band to operate until 11.30pm, with guests vacating the grounds by 12 midnight. Most ceremonies commence at 4.00pm and guests who have been on the estate and mingling for 8 hours are generally ready to retire. There are facilities in Queenstown that continue to operate through until 4am.

Do you have high chairs for toddlers?
One included at venue, additional highchairs may be provided and there are $30 + GST to hire.

Do you have a room available that parents can use to feed infants and for use of a several porta-cots during the evening?  
Yes the board room could be used for this purpose. 

Menu

Where do we have pre-dinner refreshments and canapés?
If having a reception at Stoneridge this service is provisioned outside and in front of the Hayes room weather permitting, on the patio/garden area.

Where do we have pre-dinner drinks and canapés in the event of inclement weather?
There is an area adjacent the Hayes room (the board room) together with the floor area in front of the bar that guests may congregate in should the weather not permit guests outdoors.
There is some covered area outdoors under which guests may stand.

Is your Chef flexible with menu courses and or dietary requirements?
Yes, he is and welcomes any inspirations you may have in this regard.

What service staff will be available for food service etc.?
Depending on menu choice, usually one staff member per ten guests.

With Stoneridge’s menu selections do vegetarians count as one of the choices for the a la carte menus?
No. Vegetarians are provided for additional to the choices you make, similarly any other special dietary requirements.

Are canapés served or just plated at a station?
All beverages and canapés are trayed and served by staff.

Canapes – please clarify the menu description.  Does the section of “four canapes / approximately 2.5 pieces per item” – do these mean 12 canapes (4 x 3) for $17.0?
Yes

Alternative service menu - could you please clarify what is meant by the term 'or alternate service per course’
It means our chef will prepare two entrees, two mains and two desserts for your wedding and these will be served alternatively to each guest on the night.

How far in advance do you require final guest numbers? 
Final numbers for billing purposes are taken as those confirmed 21 days prior to your wedding date.

Beverages

Do you allow BYO beverages, food or any outside caterers?
No.

Do you have a standard estimate of alcohol consumption per person? 
An average beverage spend would be around $35-$40pp

How is beverage service provisioned to guests?
Beverage is offered on trays by waiting staff upon guests’ arrival at the reception.
During the reception dinner, table service is offered together with one bottle of white and red wine placed on each table. At 8.30-9pm, when the entertainment/dancing commences, some of the bottles are removed from the tables and offered from the bar to avoid beverage wastage.

Do we post-pay for the alcohol and only pay for what is consumed?
No, we will invoice for a beverages deposit of $25.00pp which is due 7 days prior to your wedding date.  This is the venues minimum beverage spend.   The morning after your wedding you will receive an itemized beverage invoice showing the actual consumption and this is due on receipt of invoice. 

Is there any option for different beverages?
Yes we can make enquiries with our suppliers and order in subject to availability.  As the beverage would not be one we normally stock we would need you to confirm and agreed amount you would like to purchase and if this was not consumed then you would be welcome to take any unconsumed bottles away with you. 

Do you offer beverage packages?
No. beverages are invoiced on consumption. A beverage limit may be requested.

Why do we have to pay a beverages deposit and provide credit card security and why is there a minimum beverage spend?
Regrettably, from past experience not everyone leaves the venue with the intention that they will return and settle the account the next day. The minimum beverage spend covers the provisioning of glassware (3 – 4 per guest, depending on beverage selections), and beverage staff commensurate with the number of guests attending.

If are any opened bottles left at the end of the night, are we allowed to take them home?
Yes you may. 

Audio Visual

Can you organise a microphone and audio-visual equipment for our wedding?
Yes wireless, cord lapel or condensing microphones are available for hire together with data projectors, DVD players and projector screens.

Does the reception venue have an IPOD/MP3 connection that can be played through the venue’s PA system and have you ever experienced problems with compatibility with a connection?
Yes and the reception facility has a very good quality sound system equal or better to that of most bands. We have never experienced problems with any laptop, IPOD or MP3 connection.

Are bands able to use your sound system?
No. Due to the risk of in appropriate use and the possibility of consequential damage the Stoneridge sound system is not available for outside providers other than the use by couples outlined in the preceding paragraph.

General

Could there be more than one function per day?
Sometimes the Chapel is used for more than one ceremony per day. The last afternoon booking time is reserved for those holding their reception on the estate.
Typically earlier weddings in the day are small and sometimes just the bridal couple.

What car parking is available?
There is parking for two coaches (with prior confirmation) or 20 – 30 cars. There are four parks available to the bridal couple in front of the Hayes room. There is no parking at the rear of the lodge with the exception of those cars belonging to lodge guests.

Why is our deposit non-refundable?
Stoneridge is not a venue which is open to the public and is normally booked on an exclusive basis, often up to two years in advance. Cancellations impact heavily, especially when bookings have been turned away for given dates and staff resourcing has been planned.

Why do we have to advise you of our bus transport arrangements?
Not all bus drivers are equally skilled and we always like to monitor
which companies are accessing the property.

Why is it that we only receive one hour familiarisation with a venue booking?
In order to keep our venue fees to a modest level we have a set time frame which we have found to be more than sufficient to cover the booking process and familiarisation.
We reserve the right to charge for any time spent obove and beyond this.
 
Are there any hidden costs to the venue which we may have overlooked?
The only ones we have come across are printing, candles, flowers and chair covers,which are thought by some clients to be included with the venue, when in fact they are not. There are no other charges for staff unless specifically advised including that of cake cutting, crockery, cutlery or any other item that you would otherwise expect to be provided by a venue.

If we choose to book the venue, what is the process?
Venue bookings are confirmed upon receipt of a signed copy of the venue contracts (Chapel and reception) and a 50% deposit. An invoice will be emailed for the deposit.

What do staff wear?
Summer: Black dress shirts and black dress pants.
Winter: Tasman Melange Bodysilk Zip shirts or Black shirts and black dress pants.

Accommodation

What is the check-in/check-out time of your accommodation?
Normal check in is from 2.30pm and check out is by 11.00am. Early check in/late check out are available upon availability and there is an extra charge of $50.

Is there a restaurant where we can have dinner?
No, however we offer private candlelit dinners for two in the lodge either for Lodge/Cottage or outside guests. The dinner has to be booked 48 hours before.

Can we use the kitchen at the lodge to cook our own food?
No, Stoneridge Estate doesn’t offer self-catering service.

What time can we use the hot tub?
From 11 am till 10 pm

Would you be able to help us booking some activities in Queenstown for our holidays?
​Yes, please let us know your preferences and we will help you.

What is the menu for the dinner for two?
It is a five course dinner, trust the chef menu. Our Chef is flexible and can also cater a menu to suit any specific requirements you may have.  For catering purposes please note a minimum of 48 hours’ notice is required.  

Could you pick up/ take us from/to the airport? Does it have any extra charge?
Yes we can. There is no extra charge. Just let us know your flight number and ETA;
A staff member will meet you at the Baggage Claim area with a sign and your names on

Do you provide slippers, towels and robes?
Towels and robes are in your room, please advice if you would like the slippers at your arrival.

What time is breakfast from?
Breakfast is from 7:30 till 10 am. If you are leaving earlier please let us know and we will arrange something for you.

"Thank you so much for hosting an amazing day for us. Truly the best day of our lives! The staff and venue were just perfect, we will certainly be happy to recommend Stoneridge to ..."

- Alana & Zac- February 2017

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